Frequently Asked Questions

What if I change my mind before the sofa ships?

If you decide that you don’t need a sofa anymore we will fully refund your fee. Get in touch via support@companioncouch.com.au 

How big is the couch?

(all sizes in millimetres)
King Sofa:  3040L x 900D x 650H
Sofa: 2330L x 900D x 650H
Love Seat:  1620L x 900D x 650H
 
Lounge Chair:  910L x 900D x 650H
Seat Module Box:  920L x 470W x 730H
Armrest Modules Box: 920L x 200W x 470H
Chaise Module Box:  920L x 470W x 730H

The shipping is free?

Yes - Australia-wide

When will the couch be delivered?

As we are a new company, the first couple of shipments take longer to arrive. This shipment will be delivered by the end of July.

Are the cushion covers removable and washable?

Absolutely.  

How much is the sofa?

The 3-seater sofa is $1095 AUD, the 2-seater sofa is $895 AUD and the loungechair is $695.

What is the sofa made from?

We use a pine frame, MDF inserts, multiple high-density layers of foam and feathers for the cushions and fabrics that are a blend of cotton and polyester. The legs are made from Ash Timber.

Does it assemble without tools?

Not quite – but the only tool you’ll need is an Allen Key – and we supply one for you with the couch.

Does it dis-assemble as easily as it assembles?

Yes. We tested this extensively.

What if I don’t like the sofa after I get it?

We offer a 30-day trial period. We will fully refund the deposit and any other payments made towards the sofa provided that the terms of service relevant to this process are adhered to.

Where are you located?

In the lovely, sunny city of Sydney. 

Where is the sofa made?

We manufacture our sofas in China. 

How does the referral program work?

Visit this page to get your unique referral code. Share the referral code on Facebook with your friends and for every person that buys you'll each get $50 off the price of your sofa.

Do you offer sectionals?

We will be offering an attachable ottoman in late autumn / early winter 18’ that can be added to the sofa to create an L-shaped couch.

Do you ship to New Zealand?

Not yet, but we'll be hooking our boy Rusty Crowe up soon enough. 

Do you have more pictures? 

Please email us at support@companioncouch.com.au for any specific picture requests. Our new website, coming in spring 2018, will have a lot more to see.